System Architecture

Privacy-First AI Infrastructure — dnata Amsterdam Airport Schiphol

All Systems OperationalData Sovereign

Data Sources

5 connected

Customer Emails

342/day

Documents & SOPs

1,247 indexed

Airline Systems

12 feeds

Internal Systems

6 connected

CRM Data

51k records

Local Processing Zone — Data Never Leaves This Zone

Processing Engine

7 modules

AI Engine

Core orchestrator

Ollama LLM

4 models loaded

Document Comparer

Real-time diff

Email Scanner

96% accuracy

Email Agent

5-stage pipeline

Business Brain

24 notes

Marketing Engine

Standby

External Cloud APIs — On Demand Only

Claude Sonnet

On-demand

GPT-4 Fallback

Optional

Cloud models are optional. All core processing runs locally. External calls are encrypted, logged, and auditable.

Outputs

4 streams

AI Draft Replies

94% brand match

Compliance Reports

EU AI Act

Analytics Dashboard

Real-time

Audit Trail

Full traceability

5Sources

7Local Processors

2Cloud Models

4Outputs

99.97%Uptime

EU SovereignPrivacy